Terms & Conditions

Last updated: May 2026

1. Introduction

Welcome to Algarve Medical Concierge (AMC).

By accessing this website or using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using this website and our services.

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2. About Algarve Medical Concierge

Algarve Medical Concierge provides personalized healthcare guidance, coordination and navigation services in Portugal.

Our services may include :

  • Healthcare system guidance

  • Assistance navigating public and private healthcare options

  • Specialist identification and referral support

  • Coordination of appointments and healthcare logistics

  • Support for international residents, expats and visitors

  • General healthcare information and guidance

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3. No Emergency Services

AMC does not provide emergency medical care.

If you believe you are experiencing a medical emergency, call emergency services immediately or seek urgent medical attention.

Portugal emergency number : 112

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4. No Doctor–Patient Relationship

Use of this website, contact forms, emails, WhatsApp communications or concierge services does not establish a doctor–patient relationship.

A doctor–patient relationship only exists within the context of a formal medical consultation conducted in accordance with applicable professional and legal requirements.

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5. Medical Information Disclaimer

Information provided through this website, email, WhatsApp or other communications is intended for general informational and guidance purposes only.

Such information :

  • does not constitute medical diagnosis;

  • does not constitute medical treatment;

  • does not replace professional medical consultation;

  • should not be relied upon as emergency medical advice.

Users should seek appropriate medical care from qualified healthcare professionals when needed.

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6. Specialist Recommendations

AMC may assist clients in identifying healthcare providers, specialists, clinics or hospitals.

However :

  • AMC does not guarantee availability of providers;

  • AMC does not guarantee outcomes of consultations or treatments;

  • healthcare decisions remain the responsibility of the client and the treating healthcare professional.

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7. Limitation of Liability

AMC makes reasonable efforts to provide accurate and up-to-date information.

However, AMC shall not be liable for :

  • decisions made by users based on information provided;

  • healthcare outcomes;

  • delays, cancellations or actions of third-party healthcare providers;

  • temporary interruptions of website or communication services.

To the fullest extent permitted by law, liability is limited accordingly.

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8. Third-Party Services

AMC may refer clients to independent healthcare providers and organisations.

These providers operate independently and are solely responsible for their own services, advice, diagnoses and treatments.

9. Website Content

All website content, including text, branding, graphics and logos, is the property of Algarve Medical Concierge unless otherwise stated.

Content may not be copied, reproduced or distributed without prior written permission.

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10. Privacy

Use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding collection and processing of personal data.

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11. Changes to These Terms

AMC reserves the right to modify these Terms and Conditions at any time.

Updated versions will be published on this website and become effective upon publication.

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12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Portugal.

Any disputes arising from use of this website or services shall be subject to the jurisdiction of the Portuguese courts.

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Contact

Algarve Medical Concierge

Email: dr.ana@algarve-med.com

Instagram: @algarvemedicalconcierge

WhatsApp: +351 913 699 833